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Frequently Asked Questions
Bennet Media & Marketing’s Bookstore
How can I download my book directly to my iPad without using a desktop computer/laptop?
How can I edit my book detail page?
How can I find the link to my book detail page?
How do I fix broken image links?
How do I sideload my Mobi e-book file onto my Kindle Fire?
How do you determine “Trending Books”?
I downloaded a free e-book onto my computer and it was “locked.” How do I unlock it?
I have the Kindle app on my Mac device. How do I download the book to my device?
My book just went live but it isn’t showing up in the “New Releases” section.
What information can I find in my book detail page?
Who can I contact if I have a question that is not answered here?
Why can’t I open the e-book on my desktop computer?
Why isn’t my book detail page showing the latest updates I made?
Will you post negative reviews of my book?
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Are there any other fees for publishing my book?
Do I have options for adding images in my book?
How do I tell you where to place the images in my book?
I do not have an electronic copy of my manuscript. Will Bennet Media and Marketing do the data entry?
My manuscript is formatted exactly as I would like it, why does any extra formatting need to be done?
My manuscript is in multiple files. How do I merge them into one file?
What are your page count requirements?
What is a hard return?
What kind of book formats do you provide?
What trim sizes do you provide?
What type of paper do you use for printing books?
Which file types do you accept for my manuscript?
Why do hard returns cause formatting problems?
Will the images be in color?
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Can Bennet Media and Marketing ensure booksellers will stock my books?
How do the bookstores know where to return the unsold books?
How long will my book be listed as returnable if I purchase this package?
What are my marketing options?
What can the Bookstore Returnability Kit do for me?
What happens to the books when they are returned?
What is Ingram?
When will my book be listed as returnable?
Will I retain royalties for unsold copies that are returned?
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Do you accommodate bulk orders?
How can I get the books faster?
How do I get a refund for a book I’ve ordered?
How do I order copies of my book?
How much does it cost to do offset printing?
Is there a minimum print run that offset is available for?
Should I do offset printing?
What are the benefits of offset printing?
What are the disadvantages of offset publishing?
What Discounts Can I Enjoy?
What happens if there are complications with my book order?
What is offset printing?
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Can I publish my book with Bennet Media & Marketing and another publisher, too?
Do I need to have a literary agent to self-publish a book?
Do I still own the rights to my book if I publish with Bennet Media & Marketing?
What do I need to know before I pursue self-publishing with Bennet Media & Marketing?
What types of books are ineligible for a Library of Congress Control Number?
Why should I choose Bennet Media & Marketing over other self-publishers?
Does citing the source of material clear me of U.S. Copyright infringement?
How can I tell if a material is U.S. Copyright protected?
How do I obtain permission from the copyright holder?
How long is the content evaluation process?
What are Bennet Media and Marketing’s content guidelines?
What are best practices to make sure my manuscript and materials meet the standards of content evaluation?
What do you look for during content evaluation?
What is content evaluation?
What is the difference between U.S. Copyright protected and U.S. Copyright registered?
Why do people register for U.S. Copyright if your work is automatically copyrighted?
Why does my book undergo content evaluation?
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Can I have panoramic illustrations that continue across the fold on two facing pages?
Do I get to talk with my illustrator?
How do I submit or communicate my illustration revisions?
How long will it take to complete my illustrations?
I’m not sure what style I want my illustrations to be. What are my options?
If I have a series of books I want to publish and they all have illustrations, what is the process and the timeline?
What Happens During the Illustration Process?
What is the custom illustration RAD form for?
What is the difference between Custom Cover Design and Custom Cover Illustration?
Will my illustrator read my manuscript?
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Can I distribute my e-book for free?
Can I submit a PDF for you to use when formatting my e-book?
Do e-books have passwords?
How long does it take to produce an e-book?
How much is the e-book, and can I control how much to charge?
I’ve published with you before and you didn’t have these guidelines then. What has changed?
If my book has post-publication corrections, will the e-book file be updated as well?
Is it possible to advertise a special price on my cover?
What is an e-book?
What is required to convert my book to an e-book?
What is the royalty percentage for e-books?
What types of e-book publishing formats are there?
What types of issues does the e-book Customer Service Team handle?
Where can I check my e-book royalties?
Which channels will my e-books be sold?
Who can help me if I have questions regarding the e-book conversion?
Why are submission guidelines different for e-books?
Why are we offering e-book conversion?
Will I be charged for the ISBN?
Will I have a separate ISBN for my e-book?
Will my e-book be readable on iPad, iPhones, and other smart devices?
Will the book format change in the actual file?
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Can I just accept all changes to my manuscript to save time?
Can I to talk with my editor?
Do you have copyediting service for books written in Spanish, French, German, Russian, and other foreign languages?
How long will it take to edit my book?
I just don’t like the way my book flows. Could your editors give me some suggestions as they are editing the book?
Why do I need to do the author review process?
Why is editorial quality important?
Why should I use Bennett Media & Marketing’s editorial services, rather than having a friend edit the book?
Are electronic signatures legally binding?
Can I sign in pen on paper and fax or email back a signed document?
Does Bennett Media & Mareketing use eSign and electronic signatures?
How do I sign a document?
What is an electronic signature?
What is eSign?
Marketing Text Guidelines
Author Biography/About the Author
Paperback Back Cover Copy/About the Book
Can I change the price of my book later?
Does this mean that they have purchased it, and that therefore I should receive royalties?
How am I paid for my royalties?
How is my royalty payment calculated?
How is the price of my book determined?
How long does it take for a sale to be listed in my online “Sales Activity Report”?
How much do I make from the sale of each copy?
How often do you send out royalty payments?
What do I do if there is an error on my check?
What should I do if I do not receive my royalty statement?
Why does it take so long for Bennett Media & Marketing to post sales from Ingram or other retail bookstores?
Why is the online bookseller (or retailer) selling some of my books as “Used” even just days after my book was published?
Will I be able to see who ordered my book?
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Can I still make changes to the 1099-MISC form if there are errors?
How do I correct the “Recipient’s Identification Number” on my 1099-MISC form?
How do I correct the “Recipient’s name” on my 1099-MISC form?
How do I file Form W-7 with the IRS to obtain an ITIN?
How do I know if my country has a tax treaty with the United States that allows me to claim a lower rate of withholding?
I am an international author, what do I need to do regarding the tax forms and ID numbers?
I cannot find my 1099-MISC form; how can I request a copy?
I submitted a Form W-9 or a Form W-8BEN in the past. Why am I being asked for it again?
If I was paid under $10.00 in royalties, do I have to report it on my income tax?
If my company should receive the royalties instead of me, as the author, what do I need to do?
My company’s W-9 was accidentally added to my individual account (or vice versa). How can I correct this?
One of my checks was not received during the tax year. May I request a corrected 1099-MISC?
What do I need to know about taxes on my royalties?
What if I don’t have an EIN?
What if I don’t have an ITIN?
What is a 1099-MISC?
What tax information can Bennett Media & Marketing provide for me?
When will Bennett Media & Marketing post my 4th quarter royalties so I can complete my income tax return?
Where can I find more information about my tax forms?
Who will receive a 1099-MISC form?
Why didn’t I get a 1099-MISC this year?
Why does amount on my 1099-MISC form doesn’t match my checks?
Why does Bennett Media & Marketing continue to request my tax information when I opted out of submitting it?
Why is the income stated on my 1099-MISC or 1042-S form not equal to the sum of my royalty payments for the calendar year?
Why isn’t there a “Recipient’s Identification Number” on my 1099-MISC form?
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Walking Through An Online Submission
Creating the PDF
Determining the best book size
Manuscript Preparation Guide
Verifying the PDF file